Cars24: Used Car Selling Service: Experience
Friends,
For selling my 6.5 Year Old CITY IVtec, I had checked out the CARS24 service platform. They have their office in B Block Sector 1 Noida. I had gone there on Sunday but they work as per appointment only. You need to book an appointment in prior to get your car evaluated from their team of experts. So as I went there we are told to book an appointment and were given the same for Monday morning 10AM. We reached their office and were attended by the branch manager there. He informed the process of evaluating the car, the time it will take to evaluate and how the pricing will be done.
Process of Evaluation that I got to know
1) Book an Appointment from their app/website
2) Their team of experts will check the car on 150+ parameter and provide the feedback
3) A test drive on a pre-defined 1-1.5 Kms stretch will be done by their drivers to check the suspension, brakes and engine.
4) They'll take external and interior photos of the car
5) They will feed in all the details of your car in their 150+ Parameter list and further their Industry Expert Panel will give their feedback on the car.
6) Once that is complete the pics will be uploaded on their website/app wherein some registered buyers will bid for the car (pan India).
7) The car's number plate will be blanked and the RC also shall be uploaded.
8) The bidding for the car will last about 30 minutes and after that the highest/best price will be offered.
9) Upon confirmation they'll give an option of instant payment through IMPS that takes 25 minutes and there is a fee as well for that as I remember. In case you opt for payment in 48 hours or so the fee is not charged. The documentation on deal's closure takes about 25 minutes too.
10) They will hold back a sum of 10K rupees until the RTO formalities between the new buyer and old seller are complete. This 10K will be transferred post the RTO formalities which they describe as "PARTY PESHI"
11) They from 01st March 2018 have also added some fee/charge based on the pricing slab of the car. Example: Upto 1L it is 1K, then next slab 3K, then next 5K etc.
Now on listening to this all protocols and procedure I had 2 basic questions for the person who attended me;
1) What is the caliber, knowledge and experience of the driver who shall be testing my car?
2) On what basis does your panel of feedback guys qualify as "Industry Experts"? What is their level of knowledge and how much experience do they have in order to comment on someone's car?
3) During the Test Drive, if the car gets damaged then who will be responsible? Who shall pay for the damage in case the deal doesn't close with you?
I wasn't really satisfied with the answer of the person so bought time from him and eventually refused to deal. I did share with him about my experience and exposure to the automotive field as well and told him that I will consult my team first.
Buddies do share the experiences and views about the Cars24 service in your CITY/State on this thread.
Regards
Akash
Friends,
For selling my 6.5 Year Old CITY IVtec, I had checked out the CARS24 service platform. They have their office in B Block Sector 1 Noida. I had gone there on Sunday but they work as per appointment only. You need to book an appointment in prior to get your car evaluated from their team of experts. So as I went there we are told to book an appointment and were given the same for Monday morning 10AM. We reached their office and were attended by the branch manager there. He informed the process of evaluating the car, the time it will take to evaluate and how the pricing will be done.
Process of Evaluation that I got to know
1) Book an Appointment from their app/website
2) Their team of experts will check the car on 150+ parameter and provide the feedback
3) A test drive on a pre-defined 1-1.5 Kms stretch will be done by their drivers to check the suspension, brakes and engine.
4) They'll take external and interior photos of the car
5) They will feed in all the details of your car in their 150+ Parameter list and further their Industry Expert Panel will give their feedback on the car.
6) Once that is complete the pics will be uploaded on their website/app wherein some registered buyers will bid for the car (pan India).
7) The car's number plate will be blanked and the RC also shall be uploaded.
8) The bidding for the car will last about 30 minutes and after that the highest/best price will be offered.
9) Upon confirmation they'll give an option of instant payment through IMPS that takes 25 minutes and there is a fee as well for that as I remember. In case you opt for payment in 48 hours or so the fee is not charged. The documentation on deal's closure takes about 25 minutes too.
10) They will hold back a sum of 10K rupees until the RTO formalities between the new buyer and old seller are complete. This 10K will be transferred post the RTO formalities which they describe as "PARTY PESHI"
11) They from 01st March 2018 have also added some fee/charge based on the pricing slab of the car. Example: Upto 1L it is 1K, then next slab 3K, then next 5K etc.
Now on listening to this all protocols and procedure I had 2 basic questions for the person who attended me;
1) What is the caliber, knowledge and experience of the driver who shall be testing my car?
2) On what basis does your panel of feedback guys qualify as "Industry Experts"? What is their level of knowledge and how much experience do they have in order to comment on someone's car?
3) During the Test Drive, if the car gets damaged then who will be responsible? Who shall pay for the damage in case the deal doesn't close with you?
I wasn't really satisfied with the answer of the person so bought time from him and eventually refused to deal. I did share with him about my experience and exposure to the automotive field as well and told him that I will consult my team first.
Buddies do share the experiences and views about the Cars24 service in your CITY/State on this thread.
Regards
Akash
