Iam sure but mahindra engineers must be working really hard on this particular problem like tata who seem to trying hard to fix the squeaking and rattling of the rear door .
![Wink [;)] [;)]](https://www.theautomotiveindia.com/forums/images/smilies/Wink.gif)
I think more then quality problem here must be some mechanical problem with the clutch and it's components because the same problem is carried forward in Mhwak xuv too.....
Entire story in my ownership thread here.
I was scared. I called them immediately, only to know that I wouldn’t be driving my scorpio back to Palakkad from Bangalore. My Scorpio got stalled at Attibele toll plaza thanks to its clutch failure at around 7.00pm[24/1/2013]
...I called up the ASS Manager, Mr.Arif. He came a bit early at around 8.45am, took the inventory by himself. He started the vehicle in first gear and drove it in to the work area and got FOUR technicians to work on it on an emergency basis, wasting no time.
The work was done in about 2 hours and he along with me took the test drive at around 10.45am and the vehicle was at its best again. A 5 hour work was done in 2 hours with more people deployed with an efficient supervision. Thanks to Mr. Arif and Co for the wonderful and highly professional show at the Mahindra ASS, Hosur. We thanked them and left Hosur at around 12.00 yesterday.![Clap [clap] [clap]](https://www.theautomotiveindia.com/forums/images/smilies/Clap.gif)
I had a quick drive to salem as we wanted to have lunch at Saravana Bhavan after Salem. We reached there at 2.15pm and had a wonderful lunch. Later got back home in the evening by 7.00pm.
- The clutch cylinder was replaced under warranty with zero labour so the total damage zero.
- He also showed me the worn out Clutch plate and said it would run for
another 10000 kms. But I thought of changing that as well and got a new clutch plate which cost 7600 Rs in total. There were no labour fee charged at all for the whole thing.
The work was done in about 2 hours and he along with me took the test drive at around 10.45am and the vehicle was at its best again. A 5 hour work was done in 2 hours with more people deployed with an efficient supervision. Thanks to Mr. Arif and Co for the wonderful and highly professional show at the Mahindra ASS, Hosur. We thanked them and left Hosur at around 12.00 yesterday.
![Clap [clap] [clap]](https://www.theautomotiveindia.com/forums/images/smilies/Clap.gif)
I had a quick drive to salem as we wanted to have lunch at Saravana Bhavan after Salem. We reached there at 2.15pm and had a wonderful lunch. Later got back home in the evening by 7.00pm.
But company not replacing the clutch plates for free when it's a known issue for many cars is not fair , what has the poor costumer to do when this is a known problem in xuv .
Pic attached - yet another complaint for the clutch failure - source - Facebook .
Pic attached - yet another complaint for the clutch failure - source - Facebook .
- Just because I have had one odd incident of clutch master cylinder failure on my Scorpio, will I go on to generalise to say that Mahindra needs to replace the clutch assembly of all the existing Scorpios and XUV 5OOs? Well, if there is anything faulty they should.
- Do we have multiple incidents posted honestly in details on forums like TAI to demand a recall?
- How many of us honestly report issues faced, on public forums?
![Roll Eyes [roll] [roll]](https://www.theautomotiveindia.com/forums/images/smilies/Roll.gif)
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