Hi all,
I just want to add my experience about our new family member - Tata Hexa XTA 4x2
1) The Harman Infotainment system in XTA is compatible with playing “Gaana” music on the vehicle, even you can play, pause and see the playing music on the infotainment screen, just like playing that from the USB.
2) I have experienced my first niggle with Tata Hexa in the very first week itself. The HVAC system was the culprit. The AC suddenly stops blowing, about 5-10 min after starting the journey. You can hear the blowing sound inside the dashboard, but no air is coming out while AC is on. I have taken it up with the Regional Manager (South India) of Tata Passenger Vehicles department, it was at night 10:00pm & he assured me that some COO will contact me the next day. The very next day the COO contacted me and assured me in rectifying it. Since I was away on a travel, Im planning to give my vehicle for inspection on Monday.
When I enquired about this to one of my friend in Tata Motors, he told me that Tata has identified the problem with the AC pipe or bent or something and this was found only on the manual variant. They are replacing the pipe free of cost at the first service (5k) for all vehicles. But the regional manager was telling me that this was the first complaint regarding AC in Hexa, although he admitted that similar issues are faced by other models.
My friend assured me that it has got nothing to worry as something is getting clogged because of the pipe and once it gets replaced I will be fine. It takes less than an hour or so for them to replace it. Anyways I am keeping my fingers crossed.
Do any other Hexa owner came across the AC issue in their vehicle?