Re: Vasantha Ashtra – Honda City i-Dtec 2014 – Golden Brown
Vasantha Ashtra’s first Health Checkup after running 1500 KMs.
Before taking the delivery of my Ashtra:
On the way from official work from Hyderabad City, surprisingly I saw the Honda dealership in Hyderabad. I stopped myself and want to see, "how a Golden Brown Honda City will look" and to enquire about the service, accessories.
I saw a golden brown city in dealership. I enquired about the service. Luckily they had special service centre which is around 7KM away from House. Service Manger is happily interacted, cleared some of my doubts including the tyre upgrade.
They offered me free pickup and drop of my car if my residence in within 10KM from the service centre.
After taking the delivery of my Ashtra:
By the time I reach my home in Hyderabad, my Ashtra finished 1500KMs. I called the service centre to book the appointment. As I had a little bit fear to drive in the worst Hyderabad traffic, I asked for pickup service. Shockingly the lady told me, pickup and drop will be charged.
I decided myself to drive, and taken my Ashtra to the service centre after searching a bit.
After I reached the service advisor greeted me and assisted in my service. I enquired about the free pickup and drop. He said, the policy was changed a month back (some stories I believe). He offered me a free drop of my Ashtra to my Home, but I don’t have any other transport arrangement to go to my office which 15KMs away from service centre. So I denied it.
After getting my Ashtra, It will be the first time; I will go to my office. My entire office is waiting to see my Ashtra. Service advisor noted all the details, and dent which needs to be repainted. He explained about the underbody coating, I agreed for underbody coating. It costed me of Rs 3933/-. Finally he told it will take 4 hours totally.
I was taken to the Customer Lounge to wait till my Ashtra is ready. They offered me chilled water first, followed by a Hot Tea based on my requirement. Then I started my official work by sitting inside the customer Lounge.
Pic taken from Customer Lounge.
I informed to service advisor to see my Ashtra once the coating is completed. Also want to check the under body scratch which we had during our journey to Hyderabad.
Under-body scratch while coming to Hyderabad.
Exactly after 3.5 hours my Ashtra was shining, and ready to ride the miles ahead infront of her. Technicians were working during lunch break also to keep the timeline. Finally I called the service advisor, to solve a synchronization issue with my mobile.
The dent and scratches were neatly painted. Ashtra's scratch is not visible, but scar made me to feel take good care of her.
Underbody coating with 5 years Warranty
Some other photos...
My mobile is connection with Head unit stopped half way in between while synchronization. It may be my fault. But after that I could able to connect my phone with Head unit. Service Team tried a lot for 30 mins to correct, and tried different 10 phones but they could not get succeed. Finally his service Manger helped me and connected my phone with head unit.
I drove my Ashtra out of service station happily to my office.
In my office area...